Your privacy. Our responsibility.
This Privacy Policy explains how METAPEPS collects, uses, stores and protects information when you use our website and services.
How we handle your information.
METAPEPS respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy describes the types of information that may be collected when you visit or use our website, place an order, contact us or interact with our services.
By using the website, you acknowledge the practices described in this policy.
Information we may collect.
The information collected depends on how you interact with METAPEPS and the website.
Contact information
Information such as your name, email address, telephone number and other details you provide when contacting us.
Order information
Information necessary to process and fulfill orders, such as billing, shipping and order details.
Website information
Technical information such as browser type, device information, IP address and website interaction data may be collected automatically.
Why we use your information.
Process orders
To process purchases, payments, shipping and customer service requests.
Communicate with you
To respond to enquiries, provide order updates and communicate important service information.
Improve our website
To understand how visitors use our website and improve its functionality, performance and user experience.
Protect our services
To help detect, prevent and investigate fraud, abuse, security incidents and other unauthorized activity.
Services that support our website.
We may use trusted third-party providers to help operate our website and business.
Third-party providers may process information according to their own privacy policies and terms.
Protecting your information.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Keeping information only as needed.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce applicable agreements.
The appropriate retention period can vary depending on the type of information and the purpose for which it is processed.
Your privacy choices.
Depending on where you live and applicable law, you may have rights relating to your personal information.
Access
Request information about the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Where permitted by law, request deletion of personal information.
Marketing preferences
Choose whether to receive certain promotional communications from us.
This website is not intended for children.
METAPEPS products and services are not intended for children. We do not knowingly seek to collect personal information from children through the website.
Keeping this policy up to date.
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or legal requirements.
When changes are made, the updated version will be published on this page with an updated effective date where appropriate.
Need more information about your data?
If you have questions about this Privacy Policy or want to make a privacy-related request, contact the METAPEPS team.
METAPEPS products are intended solely for legitimate research and laboratory purposes. Products are not intended for human or veterinary use, diagnosis, treatment, cure or prevention of any disease or condition.
